Our Services
| 1. Standard Service: |
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Our factory provide the service for the customer forever, if the customer need operation help, can contact us by MSN, Skype, Email and Telephone at any time, we provide 24 hours on-line service. |
| 2. Installation: |
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Our factory can send our engineer to the customer’s factory install, commission and training freely .The customer provide the double trip tickets, food and accommodation for our engineer. The customer also can send the engineer to our factory to learn the operation and maintains freely. |
| 3. Quality Guarantee: |
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Our guarantee time is 24 months from B/L Date ,If any component is damaged during guarantee time,we can send the component to the customer By DHL,TNT freely. |
| 4. Order Processing: |
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Packaging & Shipping
FAQ
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Requirement for Customer: |
| 1. Air supply: rated working pressure should be more than 1.0mPa, air flow: more than 0.3m3/min |
| 2. Environment temperature: 0°C - +40°C |
| 3. Environment humidity: relative humidity 20-80%RH(non-condensing) |
| 4. Keep away from the strong vibration source and electromagnetic interference |
| 5. Prepare the foundation according to the foundation drawing |
| 6. Voltage fluctuation 10%--5% |
| 7. Minimum purity of oxygen assist gas > 99.95% |
| 8. Minimum purity of nitrogen assist gas > 99.95% |
